Clik here to view.
The Power of Words: 4 Best Tactics to Guide Customer Service Word Choices
Customer Service Word Choices: What to say to your customers (and why, and how). We have all heard the saying, “It’s not what you say, but how you say it that matters.” Of course, it’s no surprise that...
View ArticleClik here to view.
How Customer Support Conversations Can Help You Improve SEO
Your customer support team is always on the front line to resolve customer queries, hear complaints and take feedback. Their interactions with your customers offer lots of insights related to your...
View ArticleClik here to view.
The Mechanics of GRATITUDE
Forward: by HelpSquad It’s been a long, crazy, unpredictable year, but we all made it through! As the year comes to a close, that’s got us thinking a lot about the things we’re grateful for. We...
View ArticleClik here to view.
How to Deal With Conflict of Interest at Work: A Guide for Business Owners
Conflicts of interest are not only an issue for large organizations, they can occur in a business of any size and at any level However, if these conflicts are managed properly, their effects can be...
View Article10 Ways To Develop Better Critical Thinking Habits
What is one way you are developing better critical thinking habits? To help you develop better critical thinking habits, we asked business leaders and coaches this question for their best insights....
View Article